Render Allowances and Failed Renders

Each PufferCut plan includes a monthly render allowance. Previewing a video does not use a render. Starting a render uses one render from your current billing cycle. Free plan previews and rendered videos include a Made with PufferCut watermark.

Monthly render allowances

The billing panel in the app shows your current plan, used renders, remaining renders, and billing cycle dates.

What counts as a render

A render is counted when PufferCut accepts a render request and adds the job to the render queue. Creating previews, changing copy, switching templates, and adjusting brand settings do not count as renders.

Use preview to catch layout, crop, and text issues before rendering.

Failed or interrupted jobs

If PufferCut cannot add the job to the render queue, the render credit is released. If a job reaches the queue and later fails during processing, the render may still appear in your render history as failed.

If you believe a failed render used your allowance incorrectly, contact support with the render name, product name, time of the failure, and the error message shown in the app.

When you hit your limit

If you reach your monthly render limit, PufferCut will ask you to wait until the next billing cycle or upgrade your plan. The cycle resets monthly based on your store's billing record.

See change, upgrade, downgrade, or cancel for plan changes.

Reduce wasted renders

Before rendering:

• preview every scene
• check that product images load
• shorten crowded text
• confirm the selected format
• confirm the offer and price
• test one format before rendering every placement